aladin99 Privacy Policy — How We Protect Your Data
Aladin99 is committed to protecting the privacy and data security of every user in Malaysia. This document clearly explains what information we collect, how it is used, and the rights you hold as a user of our platform.
Effective date: 1 January 2026. This policy is subject to Malaysian data protection laws.
Information We Collect from You
When you register and use the aladin99 platform, we collect several categories of information to ensure our services are delivered securely, efficiently, and in a way that meets your needs.
Account Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is used to verify your identity and manage your account.
Payment Information
Aladin99 processes transactions in Malaysian Ringgit (RM). We record deposit and withdrawal details, including the payment method used, transaction amount, and time of transaction. Full card or bank account details are not stored directly by us — they are processed through encrypted payment providers.
Device & Browser Data
We collect technical information such as IP address, device type, operating system, browser type, and screen resolution for security and platform performance optimization purposes.
Usage Data
In-platform activity records — such as pages visited, session duration, bet types, and game preferences — are collected to improve the overall user experience.
How Your Information Is Used
All information collected by aladin99 is used for specific, legitimate purposes. We do not use your data for anything beyond the scope outlined below:
- Account management and identity verification — ensures your account stays secure and that login credentials are valid.
- Financial transaction processing — verifying deposits, processing withdrawals, and managing account balances in MYR.
- Service improvements — analyzes usage patterns to improve platform functionality and the user experience.
- Security and fraud prevention — detects suspicious activity and protects user accounts from unauthorized access.
- Service-related communications — sending transaction notifications, platform updates, and customer support responses.
- Legal compliance — fulfilling applicable legal and regulatory requirements in Malaysia.
Aladin99 will not use your information to send you third-party marketing materials without your consent.
Cookies & Tracking Technologies
The aladin99 platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
Types of cookies we use:
- Session cookies — stored temporarily while you use the platform and deleted automatically when you log out or close your browser.
- Preference cookies — remembers your settings and preferences, such as display language and layout, to make return visits more convenient.
- Analytics cookies — collects aggregated data on how users interact with the platform for service improvement purposes.
- Security cookies — helps detect and prevent fraudulent activity and unauthorized access to user accounts.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect some functionality on the aladin99 platform. We do not use third-party cookies for advertising purposes.
Data Storage, Security & Sharing
Security & Storage
Your personal data is stored on servers protected by industry-grade encryption technology. aladin99 implements strict technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of data.
Your information will be retained for as long as necessary for the purposes outlined in this policy, or as required by applicable law. Once the retention period ends, data will be securely deleted or anonymized.
Sharing with Third Parties
Aladin99 does not sell, rent, or share users' personal information with third parties for marketing purposes. Data sharing only occurs in the following limited circumstances: (1) trusted payment service providers for processing MYR transactions; (2) technical infrastructure providers bound by strict confidentiality agreements; (3) legal authorities where required under Malaysian law. All third parties involved are required to uphold data protection standards equivalent to those in this policy.
Your Rights as a User
As an aladin99 user in Malaysia, you have certain rights regarding your personal data, all of which we fully respect:
You have the right to request a copy of the personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you may request an immediate correction.
In certain circumstances, you may request that your personal data be deleted from our systems.
To exercise any of the rights above, please contact the aladin99 support team by email at [email protected]. We will process your request within a reasonable timeframe in accordance with applicable legal requirements. Some requests may require additional identity verification before they can be processed.
Policy Updates and How to Contact Us
Changes to This Privacy Policy
Aladin99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or service improvements. Any significant changes will be communicated to users via in-platform notifications or registered email at least 14 days before the effective date. Continued use of the aladin99 platform after such changes take effect constitutes your acceptance of the updated policy.
Reach Our Privacy Team
If you have any questions, concerns, or complaints about how aladin99 handles your personal data, please contact us by email at [email protected]. We also encourage you to review FAQ section us for answers to the most frequently asked questions about privacy and account security. Our team will respond within 24 business hours.
Stay Safe with aladin99
Your privacy is our priority. Create an aladin99 account today and enjoy Malaysia's premier sports entertainment platform, with full confidence that your personal data is always in safe hands.